NorthShore Mobile Application Privacy Policy for Patients

Effective Date May 11, 2015


NorthShore takes very seriously its obligation to protect the confidentiality of your personal information. NorthShore's mobile applications for patients, including NorthShoreConnect for iOS and Android, are intended to connect to servers and systems operated and maintained by NorthShore in order to provide you secure, mobile access to those systems and to your health information.

This Privacy Policy

This Privacy Policy describes how NorthShore University HealthSystem's ("NorthShore") mobile applications for patients (our "Applications") use, store and transmit information and data. By using our Applications to connect to a healthcare provider, you consent to this Privacy Policy. NorthShore may modify this Privacy Policy at any time effective upon its posting. Your continued use of our Applications constitutes your acceptance of this Privacy Policy and any updates. Your use of our Applications is subject to the of the applicable Applications' End User License Agreement.


The purpose of this Privacy Policy lets you know what limited information we collect about you when you use our Applications and how that information is used and the limited ways in which we use the additional information you provide.


Our Applications And The Limited Ways In Which NorthShore Uses Your Information

NorthShore does not sell or license any information that it may collect from you from using our Applications.

And, except for those things stated below, our Applications do not store any of your personal information on your device or on iCloud and do not send your personal information directly to NorthShore.

NorthShore attempts to minimize the amount of your personal or health information stored or retained on your device. Nevertheless, our Applications may:

Our NorthShoreConnect mobile app “NorthShoreConnect 2.0 Premier” requires access to the following information

NorthShoreConnect does not store your location data and will never share any location data with third parties.

In addition, in order to provide you certain features, our Applications may request information from servers and systems owned or operated by NorthShore and those servers and systems may record technical information about that request such as an IP address.

Requirements to Utilize NorthShoreConnect Mobile

To use our Applications, you must have an account with NorthShoreConnect and your use of our Applications is also subject to your healthcare provider's privacy policy. You understand that while connected, or attempting to connect, to our system, we may collect, store, process, maintain, upload, sync, transmit, share, disclose and use certain data and related information, including but not limited to information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data and other content.


With your permission, certain versions of our Applications can connect to Apple HealthKit to receive health information and to share that information with NorthShore.

Our Applications do not share your health information with HealthKit or with other HealthKit-enabled software.


The security of your information and data while using our Applications is very important to us. Our Applications employ a variety of technical safeguards to protect the confidentiality, integrity, and availability of your personal information including supporting Transport Layer Security (TLS)/Secure Sockets Layer (SSL) certificate technology and encryption.

In addition, healthcare providers with whom you connect may use a variety of physical, administrative and technical measures to protect your personal information.

CONTACT NorthShore

If you have any questions about this Privacy Policy, you may contact NorthShore at 847-425-3900.

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